Luxury Escape: Four Points Sheraton Roma, Mexico City - Unforgettable Stay!
Review: Four Points Sheraton Roma, Mexico City - More Than Just a Room, It's a Fiesta (and a Nap!)
Okay, buckle up buttercups, because I'm about to unleash a review that's less "professional travel blogger" and more "hungover travel enthusiast trying to remember what happened last week." We're talking the Four Points Sheraton Roma in Mexico City, and honestly? It was a goddamn experience.
First, the Essentials (and the Stuff That Makes You Sigh with Relief)
Let’s rip the band-aid off: Accessibility. As a semi-functioning human (emphasis on semi), I appreciate a hotel that gets it. The good news is, the Four Points seems to. Wheelchair accessible? Yep, check. Elevator? Absolutely, thank the heavens. I'm not in a wheelchair, but I’m always grateful for elevators after a night of tequila. They also have facilities for disabled guests, which is a massive plus. I didn't need 'em, but knowing they’re there warms my cynical heart.
Internet? Oh, the Ever-Present Internet!
Free Wi-Fi in all rooms! Glory be! This is essential for the modern traveler, especially one who needs to Instagram every taco they devour. Internet access – wireless? You betcha. Internet access – LAN? Okay, I'm not sure I needed this in the room, but hey, options are always welcome. The Wi-Fi in public areas was reliable enough, which is crucial for stalking… I mean, staying in touch with loved ones. And let me tell you, I definitely used the Wi-Fi for special events. Probably during happy hour.
The Stuff That Makes You Go "Ooh La La!" (or At Least "Hmm, Interesting")
Let's talk Things to do: Mexico City itself is a playground, but inside the hotel, the Fitness center was decent enough to burn off some of those margarita calories. I didn't hit the Pool with view, because, well, prioritizing naps. The Sauna and Spa/sauna were tempting, but again, naps. My commitment to relaxation was strong, people. VERY strong. I did notice the Steamroom, and that's always a win. Sadly, no Body scrub or Body wrap for me, but maybe next time…
Cleanliness and Safety – Because COVID Still Exists, Sadly
Okay, let’s be real. Cleanliness is HUGE right now, especially in a bustling city like Mexico City. They were definitely on point with the Anti-viral cleaning products, Daily disinfection in common areas, and Rooms sanitized between stays. Hygiene certification was there, of course, and Hand sanitizer stations were plentiful. They even had Individually-wrapped food options, which I appreciated because, let’s face it, I'm a germaphobe at heart. Physical distancing of at least 1 meter was encouraged, though let’s be honest, in a crowded hotel lobby, it’s a suggestion, not a law. They also have Staff trained in safety protocol, which is reassuring, and Safe dining setup. They even had Sterilizing equipment and Sanitized kitchen and tableware items. Honestly, I felt safer there than I do in my own damn apartment!
Dining, Drinking, and Snacking – Because Fueling the Fun is Mandatory
Now we're talking! This is where the experience got… colorful.
- Restaurants: Yes, plural! They had it all. A Bar that beckoned late into the night (and early the next morning), a Coffee shop for those desperate caffeine fixes, and Restaurants. Breakfast, in particular, was an event. I'm a sucker for a Breakfast [buffet], and theirs was a glorious spread of everything from fresh fruit to, yes, even Asian options! The Asian cuisine in restaurant was surprisingly good, I even skipped the tacos for a day!
- Room service [24-hour]: Absolute lifesaver. Nothing beats ordering a club sandwich at 3 AM while battling jet lag.
- Poolside bar: Unfortunately this was underutilized and maybe it had something to do with the weather.
- A la carte in restaurant: Good for those who are picky, I did not use it.
I did have an Asian breakfast one morning, and it was surprisingly amazing, I had to choose those over the tacos!
Services and Conveniences – The Little Things That Make Life Easier (and More Luxurious)
Here's where the Four Points truly shines with a Concierge, and a smile from the Doorman. I’m a sucker for a good concierge. Need tickets to a lucha libre match? They got you. Need a decent taxi? They’re on it. Need to know where to find the best churros? They’ve got the inside scoop. Daily housekeeping kept the room sparkling (or at least, not too chaotic). Laundry service and Dry cleaning were available, which was a major win, because I’m a notorious over-packer. Cash withdrawal was available, as was currency exchange, which is a life saver on these kind of trips. They provide a Gift/souvenir shop, just in case you need a last minute souvenier.
Additional Amenities and Considerations
- For the kids: Didn't travel with kids, but noticed the Family/child friendly vibe.
- Getting around: Airport transfer was available, and I highly recommend it after a long flight. Car park [free of charge] was a bonus.
My One Big, Glorious Experience – The Room Itself
Okay, let’s talk ROOMS. I got one that was on a High floor and had no Exterior corridor. It was a Non-smoking room (thank god!), and the air conditioning was a godsend in the Mexico City heat. The Blackout curtains were my best friend. The Bed was the most comfortable thing I’ve encountered in the last year, I was sleeping extra long. They even had a Refrigerator and a Mini bar.
And the bathroom? Oh, the bathroom! The Separate shower/bathtub situation was pure luxury. The water pressure was strong, the hot water… well, let's just say it was a lifesaver after a long day of exploring. There were fluffy Bathrobes and Slippers, which made me feel like a pampered queen even though I looked more like a rumpled tourist.
I will say, the Soundproofing was impressive for the hustle and bustle of a busy city. Alarm clock was set up with my preferences, as well as the wake-up service, that was really helpful.
Quirks and Imperfections
Alright, the imperfections. One minor thing: my room had a Window that opens, which was nice for fresh air (and a potential escape route, just kidding… mostly). Sometimes it was a bit tricky to get the Wi-Fi to connect – which is always a minor annoyance.
However, after all of the amazing things, I came to the conclusion that Four Points is still an experience that will never be forgotten.
The Verdict – Worth the Trip!
Would I go back? Absolutely, without a doubt. The Four Points Sheraton Roma in Mexico City isn’t just a place to crash; it’s a comfortable, well-equipped basecamp for a whirlwind adventure. It's clean, it's convenient, and the staff is genuinely friendly. So, book that flight, pack your sense of adventure, and get ready for a fiesta (and maybe a nap). Just don’t blame me if you end up addicted to room service at 3 AM.
Escape to Paradise: The 99 Inn's Khao Yai Oasis Awaits!
Alright, buckle up, buttercups, because this isn't your average, meticulously curated travel itinerary. This is my adventure in Mexico City, specifically at that Four Points by Sheraton in Colonia Roma, and it's gonna be a glorious, messy, slightly unhinged ride. Let's go:
Day 1: Arrival, Apprehension, and Al Pastor Dreams
- Morning (9:00 AM -12:00 PM): Landed at Benito Juarez International Airport. Honestly, the airport felt like a chaotic, beautiful ballet. Hundreds of people, all with somewhere to be, all speaking a language I mostly fumble with. My Spanish is… functional. Borderline embarrassing, if I'm being honest. Managed to navigate the taxi situation without getting totally fleeced (victory!). Found the hotel. The lobby is…modern. Clean lines. It felt a little sterile after the airport frenzy. Seriously, I just need a stiff drink and to breathe. Check-in was a breeze, though, gotta give them that.
- Mid-Day (12:00 PM - 2:00 PM): Unpacked. Okay, maybe "unpacked" is an exaggeration. Threw stuff on the bed. The room is fine. Perfectly fine. Okay, now that I’m settled in: Let's find some tacos.
- Afternoon (2:00 PM - 6:00 PM): The quest for authentic al pastor taco began. Oh sweet, sweet al pastor. I did my research (Google Maps, mostly), and wandered around Colonia Roma, getting gloriously lost within a few blocks. And let me tell you, it's beautiful. Seriously, the architecture is insane. Like, proper Instagram-worthy stuff. (But I didn't, because I was too busy drooling.)
- The Taco Revelation: Found a place called "El Turix." (I think, I can't remember the name of the place). The aroma! The spinning trompo! The juicy pineapple! My god. Ordered three. Then four. And another two. I nearly wept. That flavor – the slightly charred pork, the pineapple's sweetness, the cilantro, the onion, the perfectly soft tortillas… This, my friends, is why you travel. My stomach, however, made it obvious that I should stop eating. Ah, the beauty of food and the pain of the stomach ache. I’ll pay for this later, but I will remember the taste.
- Evening (6:00 PM - 9:00 PM): Wandered. Walked off the tacos. Found a park. Watched the sunset. The sky over Mexico City doesn't look like any sunset I've ever seen before. It's hazy, yes, because of all the pollution, but it has its own distinct beauty. It's just… intense. This is it. I’m finally here and I’m going to love it. (Also, bought some water. Hydration is key, especially when you're indulging in the al pastor dream.)
- Night (9:00 PM - 10:00 PM): Back to the hotel. Seriously exhausted. Felt like I’d walked fifty miles. Hit the hotel bar. Margarita time. Needed something strong to help me get some sleep and not have my stomach grumble.
Day 2: Art, Coffee, and the Existential Dread of Being a Tourist
- Morning (9:00 AM - 12:00 PM): Coffee. Needed an actual coffee, not that hotel coffee, which is a crime against coffee drinkers everywhere. Found a cute little cafe (no clue of the name) on a street corner. Amazing. Seriously, the coffee in this city is next level. I'm already starting to plan how I'm going to smuggle some back home. Strolled towards Museo Nacional de Antropología. This museum is massive. Holy crap. Prepare to be humbled by human history. Spent three hours just wandering around, getting overwhelmed by the sheer scale of it all.
- Mid-Day (12:00 PM - 2:00 PM): Lunch. Found a little taqueria a few blocks from the museum. More tacos. (I am so predictable). Got a little bit sunburnt.
- Afternoon (2:00 PM - 5:00 PM): Wandered through the Museo Nacional de Antropología and tried to understand the many exhibits. I'm not sure I succeeded, but I was in awe. The scale of the city is impressive. At some point, I had an existential crisis, wondering if I was contributing to the gentrification of this magnificent city.
- Late Afternoon (5:00 PM - 7:00 PM): Walked back toward the hotel. Did some souvenir shopping. Bought some stuff that I’ll probably never use, but that seemed important at the time.
- Evening (7:00 PM - 9:00 PM): Dinner at a restaurant near the hotel—I can’t remember the name, but it had a nice ambiance. The food was good, but nothing could touch those al pastor tacos.
- Night (9:00 PM - 10:00 PM): Late-night drink at the hotel bar again. I had a chat with the bartender. I’m pretty sure he thinks I’m a total train wreck. I probably am.
- Final Thoughts: I need to plan better. I’m just wandering around, getting lost, and eating tacos. But… that might not be the worst way to experience a city.
Day 3: Coyoacan and Frida, Feelings, and Food Comas
- Morning (9:00 AM - 11:00 AM): Started the day with a late breakfast. Honestly, the breakfast buffet at the hotel is not terrible. Lots of fruit. I’m trying to be healthy, I swear. Took an Uber to Coyoacán. The traffic, though. Holy moly.
- Mid-Day (11:00 AM - 2:00 PM): Explored Coyoacán. This neighborhood is charming. Really charming. Cobblestone streets, colorful buildings, the whole shebang. Visited the Frida Kahlo Museum. The queue was insane. Worth it? Yeah, mostly. Her life was…intense. So much pain. So much art. So many feels. I actually teared up a little. Don’t judge me.
- Afternoon (2:00 PM - 5:00 PM): Lunch in Coyoacán. More tacos, of course. I'm embracing the stereotype. This time, I tried some tacos de canasta - they were delicious. Afterward, spent more time wandering around the plaza. Just soaking it all in.
- Late Afternoon (5:00 PM - 7:00 PM): Started to feel that the inevitable food coma. Took an Uber back to the hotel. Fell asleep for an hour. Deep, glorious sleep.
- Evening (7:00 PM - 9:00 PM): Was supposed to try and fancy restaurant in Roma Norte, but I was way too full. Ordered room service. Ordered a pizza. Regretted it immediately, because, Mexico.
- Night (9:00 PM - 10:00 PM): Slept. Slept hard. Dreaming of tacos.
Day 4: The Floating Gardens, and Departure
- Morning (9:00 AM - 12:00 PM): Woke up. This is it, the last day. Made my way to Xochimilco, and a little while later, I was on a boat, floating through the canals. The whole thing is pretty surreal, being serenaded by mariachi bands while floating past floating shops and other boats filled with people.
- The Boat Experience: I don’t know how much I loved the whole experience. It’s fun, yes, but a little bit… chaotic. I felt a little uncomfortable. But, the music was great. And the food was decent. And hey, I'm a tourist, so I'll do it.
- Mid-Day (12:00 PM - 2:00 PM): Lunch near Xochimilco. Fish tacos. My stomach is a bottomless pit. I should probably see a doctor.
- Afternoon (2:00 PM - 5:00 PM): Back to the hotel. Packed. Tried to cram all my new souvenirs into my suitcase. Failed. Had to sit on it to close it.
- Late Afternoon (5:00 PM - 6:00 PM): Last-minute souvenir shopping near the hotel. Bought some chocolate.
- Evening (6:00 PM - 7:00 PM): Dinner at a "nicer" restaurant near the hotel. Actually, ate something besides tacos. I’m starting to feel a little homesick.
- Night (7:00 PM - 8:00 PM): Back to the hotel. Final margarita at the bar. Said goodbye to the nice bartender (pretty sure he was relieved).
- **Departure (8:00 PM):
1. So, what ARE these things anyway? FAQs. Seriously, why?
Ugh, right? You'd THINK it was obvious. But, like, let's be real. Life is NOT obvious. FAQs, in theory, were supposed to be the friendly face of "We Know You're Going to Ask These Dumb Questions." It's like, the pre-emptive strike against inbox hell. The digital equivalent of that awkward pre-emptive "before you ask..." from your chatty Aunt Mildred. Think of it as digital damage control. Like, I *get* that people need answers. And I *get* that you, the customer, are probably lost. But good lord, sometimes I think the confusion is self-inflicted. Seriously. Just read the dang thing! I'm speaking from bitter experience, okay?
2. Okay, okay, I get it. BUT… What if my question isn't listed? Panic time?
Hold your horses, Captain Overreaction! Not EVERYTHING is covered. Look, this isn't the freaking Oracle of Delphi. No, it's just a list of questions that *somebody* thought were the common ones. The ones that don't require a brain transplant to understand. If your question is truly unique… well, then congrats, you're special, I guess? But seriously, browse the website. Use the search bar, which, let’s be honest, half the time doesn't work. Then, and only then, should you, *maybe*, send an email. Probably. Unless it's, like, about shipping times or something, then you should have read the freaking FAQs more closely. Just saying.
3. Will you ever make one of these, you know, *better*? More dynamic? Less…boring?
Look, I'm an FAQ, okay? My job is to be informational, not award-winning. I *dream* of having a real personality. Of having a freaking *soul*. But I'm stuck here answering questions about shipping times and return policies. It's the digital equivalent of being stuck in a cubicle farm, answering the phone for some clueless middle manager. So… Will it get better? Maybe. When robots take over, they'll probably make FAQs that rhyme. But until then, you're stuck with my… well, "charm." And if I'm brutally honest? Probably not. I'm just trying to survive the day. I'd rather be writing a novel, but you gotta pay the bills, right?
4. What's the deal with returns, anyway? It's always a mess.
Oh, returns. Ugh. This is a sore spot, friends. A friend of mine (who shall remain nameless, but let's call her… "Brenda"… Yeah, I love that name.) tried to return a, and I kid you not, *fully-assembled* gazebo. She thought it was too, and I quote, "rustic-chic" for her perfectly curated suburban backyard. *Rustic-chic!* THE AUDACITY! Anyway, the point is returns are…complicated. There are rules. There are deadlines. There are things that need to be in the original packaging. And, frankly, if you’ve tried to return something and it's a mess, it's probably because *you* are a mess. Read the dang policy. Follow the instructions. And for the love of all that is holy, keep the receipts. Just… ugh.
5. I have a *very* specific problem... Is there a human I can talk to?
*Maybe*. You probably want to talk to a human. I get it. I'm a digital construct, and even I crave human interaction. You might not get a human. It will depend on budget, company policy, and the phase of the moon. Look for a "Contact Us" page or a live chat option (which is often a bot disguised as a human, but again, I digress...). Don't harass the poor support person if you get them. They are probably overworked and dealing with people like you, who didn't read the FAQs, all day long. Be polite, be clear, and for the love of all that is holy, have your order number ready. Seriously. Be nice. We are all just trying to survive. Plus, being rude gets you nowhere. Besides being, you know, rude.
6. What about tracking my order? It's, like, the most stressful thing ever.
Ah, the eternal waiting game. The agonizing, refreshing-the-tracking-page-every-five-minutes process. I *feel* you. The worst. I had this one time where I ordered a pizza… wait, no, that’s irrelevant. Okay, fine, I'll tell you. I ordered a pizza online. I tracked it. For like an hour. I watched it go from "out for delivery", to "delayed due to traffic" to "delivered". It was a lie. A freaking pizza lie. But the point is, tracking is… im-per-fect. Look for a tracking number in your shipping confirmation. Expect delays, especially around holidays. And try to, you know, *chill*. It’ll get there. Eventually. If it doesn’t, THEN you panic. But not before.
7. Seriously, though, why do companies even *have* FAQs? Is there *any* value?
Okay, fine. I'll give you the *official* answer: FAQs aim to address common queries, save customer service costs (less human interaction, more automation), and provide a self-service resource. They can also improve the customer experience (if done *well* - and let's be honest, that's a big *if*). But the REAL reason? Because, like I said at the beginning, people are going to ask the same dumb questions over and over. And we gotta be ready for 'em. Whether we want to be or not. And look, even I can't lie, even if everything is annoying, and all the answers are boring, they are important! I mean, where else would you find out what to do if your gazebo is too rustic?
